Shipping policy
Shipping Policy
Last updated: September 04, 2023
Shipping Options and Rates
We offer free shipping in the United States on all orders over $35. For all other orders, the shipping cost is based on the weight and destination of the order.
We ship via USPS and UPS.
Shipping and Handling Timelines
Orders placed before 11:59 PM PST will be shipped the following business day if the item is in stock. Please allow an additional two days for out of stock items.
Shipping times vary depending on the shipping method and destination.
International Shipping
We ship internationally to most countries. The shipping cost for international orders varies depending on the destination.
Subscription Service Information
If you subscribe to a monthly or annual plan, your items will be shipped automatically on the same day each month or year.
Shipping Restrictions and Exclusions
We cannot ship to P.O. boxes or APO/FPO addresses. We also cannot ship hazardous materials.
Shipping Delays
Occasionally, there may be shipping delays due to factors beyond our control, such as inclement weather or strikes. We will do our best to keep you updated on any shipping delays.
Faulty, Damaged, Missing, or Undelivered Items
If your item is faulty, damaged, missing, or undelivered, please contact us within 15 days of the shipping date. We will work with you to resolve the issue.
Returns, Refunds, and Exchanges